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Episode 25: Business Kickstart – Creating a Business Plan

Scott Giles, PT, DPT, MBA
Posted 12/04/2025

Transcript

Welcome to Business Kickstart! Our mission is to help you build your personal business toolbox and in the process inspire you to embark on your own entrepreneurial journey. Your business toolbox consists of knowledges, skills, resources, and strategies needed to start and run your own business. 

Episode 9 - Creating a Business Plan

A business plan is a detailed document that outlines the goals of a business, the strategy for achieving those goals, and the resources required to do so. It serves as a roadmap for the business’s development and success. The process of business planning helps entrepreneurs think through the viability of their business idea, plan for growth, and address potential challenges. Business plans can vary considerably in their construction and design, but most often include a combination of these sections. 

Executive Summary

The executive summary is a concise, high-level overview of the business plan that provides a snapshot of your company, it’s goals, and how it intends to achieve them. It’s often the first section of the business plan but is typically written last to ensure it accurately reflects the entire document. The Executive Summary is critical because it may be the only part of your plan that investors, partners, or stakeholders read, so it needs to capture their attention quickly.

Market Research and Analysis

The market research and analysis section of a business plan provides a detailed overview of the market in which your business operates. This section is essential for demonstrating that you understand the industry, target audience, and competitive landscape, and it helps potential investors or stakeholders assess the viability of your business. The goal is to show that there is a demand for your product or service and that your business has a strong strategy to capture and grow within that market.

Subcategories of this section may include industry overview, target market, competitive analysis, market trends, growth strategy, and barriers to entry.

Operations and Management

The operations and management section of a business plan outlines the day-to-day operations of your business and the structure that will support its success. This section provides a clear view of how the business will function on a practical level, including its management structure, roles, processes, and systems. It’s crucial for demonstrating how your business will be run effectively, from the top down, and how resources will be allocated to meet business goals.

Subcategories of this section may include business structure, management team, operational workflow, production or service delivery, facility requirements, and scalability. 

Product or Service

The product or service section of a business plan is a detailed description of the goods or services your business offers. This section provides an in-depth look at what you're selling, how it benefits your customers, and what makes it unique or competitive in the market. It helps stakeholders understand the value your business brings to the table and why customers would want to buy from you.

Subcategories of this section may include product or service description, development, market fit, customer needs, competitive advantage, pricing strategy, sales and distribution channels, and future product or service expansion. 

Marketing and Sales Strategy

The marketing and sales strategy of a business plan outlines the strategies and tactics your business will use to attract, convert, and retain customers. This section focuses on how you will position your product or service in the market, reach your target audience, and drive sales. It’s an essential part of the business plan, as it demonstrates your approach to building brand awareness, generating leads, and growing revenue.

Subcategories of this section may include marketing strategy, sales strategy, customer retention, key performance indicators, and budget.

Financial Plan

The financial section of a business plan is one of the most crucial elements, as it provides an overview of your business’s financial health and projections. This section outlines how your business will generate revenue, manage expenses, and achieve profitability. It demonstrates to your investors, lenders, and stakeholders that you understand the financial aspects of your business and have a realistic roadmap for financial success.

Subcategories of this section may include revenue model, cost structure and expenses, break-even analysis, funding requirements, financial risks and contingencies.

Milestones and Timelines

The milestones and timelines section of a business plan outlines the key objectives and the timeline for achieving them. This section helps to set clear, measurable goals, showing business progress over time and providing stakeholders with a sense of the steps needed to reach important achievements. It serves as a roadmap that guides your business toward its ultimate goals and ensures that the right milestone are reached at the right time.

Subcategories of this section may include key milestones, timelines for achieving each milestone, action plan for each milestone, and contingency plans.

Thinking about a business plan early on, even when you're just considering a business concept, is important because it helps transform abstract ideas into a concrete, actionable strategy. Consider just a few of the possible benefits to engaging in this process.

Benefits of Establishing a Business Plan
Clarifies Your Vision and Goals

A business plan forces you to articulate your vision clearly and set specific goals. It helps you define the "what," "why," and "how" of your business, making it easier to align your efforts and focus on the most important aspects of turning your concept into reality.

Identifies Potential Challenges

Even in the early stages, thinking through a business plan helps you identify potential obstacles or challenges you may face. Identifying these factors early allow you to be proactive rather than reactive. 

Establishes a Roadmap for Action

A business plan lays out a clear roadmap for turning your idea into action. By drafting a plan, you break the process into smaller, more manageable milestones. This helps you stay organized and focused, and provides direction even when the path seems ambiguous.

Helps You Understand Your Market and Customers

In the concept stage, it’s easy to assume that people will want your product or service. A business plan forces you to research your target market, customer needs, and competitors, helping you better understand whether your idea has merit and what it will take to attract customers. 

Prepares You for Decision-Making

As you move from concept to execution, you’ll face numerous decisions about operations, marketing, funding, and strategy. A business plan provides framework for making these decisions, ensuring they align with your initial vision and goals. 

Improves Focus and Reduces Risk of Failure

The process of creating a business plan forces you to think critically about every aspect of your business and helps reduce the chances of overlooking important details that could contribute to your success. Without a plan, it’s easy to get sidetracked or lose focus, which increases the risk of failure.

Builds Confidence

Finally, having a plan in place—even in its early stages—builds your confidence as a business owner. It gives you a roadmap for what comes next and helps you feel more prepared for the challenges ahead.

Summary
Thinking about a business plan, even during the concept stage, is important because it transforms your idea from a vague thought into something tangible and actionable. It provides clarity, helps identify challenges, ensures the feasibility of your idea, and prepares you for future decision-making. Most importantly, it positions your business for long-term success by giving you a clear direction to follow from the start.

Action
Dedicate a section of your business notebook for the business plan. Begin to write down preliminary thoughts in each of the traditional sections of the plan.

Executive Summary
Market Research and Analysis
Operations and Management
Product or Service
Marketing and Sales Strategy
Financial Plan
Milestones and Timelines

Even if much of the information you will eventually need is not presently available, it’s never too early to use the business plan to further refine your business concept. The business plan will serve as a living document that will continue to evolve even after your business is launched.