Scorebuilders Privacy Policy

Last Updated: June 2026

This Privacy Policy (“Notice”) describes the types of personal information Scorebuilders (“we,” “our,” or “us”) may collect about you, how we collect, use, process, and disclose your personal information, and the choices you can make about how we collect, use, process, and disclose your personal information. This Notice applies to personal information collected through the use of our website, mobile applications, the products, tools, features, and services we offer, from third parties, and anywhere else this Notice is posted.

For the purposes of this Notice, “you” and “your” means you, whether you are a customer, prospective customer, website visitor, job applicant, representative of a company with whom we do business, or another individual whose personal information we have collected pursuant to this Notice.

Please read this Notice carefully. If you do not want your personal information processed in accordance with this Notice, then you should not use our products and services or otherwise engage or interact with us.

PERSONAL INFORMATION WE COLLECT

In this Notice, any reference to “information” or “personal information” is intended as any information that can identify you as an individual person. This information may be collected directly from you as provided by you in connection with your use of our websites, mobile applications, and the products, tools, features, and services we offer, or indirectly from you through your device or browser when you visit our site, or from third parties.

We collect, use, process, and disclose your information for a variety of reasons, including to fulfill product and service orders, customize and improve the advertising and content we offer, offer suggestions for products and services based on your content or use of our website, deliver marketing communications and promotional materials that you may be interested in, contact you and provide customer service or technical support, protect the security or integrity of our databases or websites, detect fraud or illegal activity, take precautions against liability, detect misuse of our sites, develop and improve our products and services, for internal operational purposes, and as identified in the chart below.

In addition to information collected from our customers and prospective customers, we and our service providers also collect certain information from candidates who apply for a job with us. We may contact you about your application to help us evaluate your qualifications for the position, including your name, phone number, email address, postal address, education information, and employment information.

Directly from you

Information collected directly from you refers to personal information that you voluntarily provide or generate when you interact with our services. For example, we may collect your personal and contact details when you complete an online form, create an account, register for a course or event, purchase our products or services, contact us for support, respond to surveys, participate in forums or community chats, or otherwise engage with our websites, mobile applications, tools, features, and services. We may also ask for information about your educational or professional background and any other details you choose to share with us to facilitate the services you request. We collect this information for business purposes such as processing your enrollment, providing the products and services you request, personalizing your experience, or complying with legal obligations or regulatory requirements as an education provider. Providing this information is optional, but if you decline to supply it, we may be unable to deliver certain features, respond to your requests, submit course completions, issue completion certificates, or fulfill our contractual responsibilities.

Information we collect automatically from you

When you interact with our websites, mobile applications, emails, or other online services, we automatically collect certain information about your device, browser, and usage. This may include your Internet Protocol (IP) address, device identifiers, browser type, operating system, language preferences, internet service provider, the domain from which you accessed our services, and the date and time of your visit. We also collect usage and activity information, such as the pages you view, the features you use, the links you click, and the referring and exiting pages. In some cases, we may derive an approximate location from your IP address. We collect this information through automated means such as browser logs, web server logs, cookies, pixel tags, web beacons, and similar technologies.

We may partner with third-party analytics providers and advertising networks, such as Google Analytics, Matomo, and similar companies, to help us understand how you use our services and to deliver personalized content and advertisements. These third parties use cookies, web beacons, and other tracking technologies to collect information about your use of our products and services, including your visits to our sites and other websites over time and across different devices. For more information about how these third parties collect and process data and how you can opt out, please refer to our Cookie Policy and the relevant privacy policies of those providers.

Information we receive from other sources

We may receive personal information about you from third-party sources, including but not limited to our affiliates, social media platforms, advertising partners, data analytics providers, regulatory agencies, and other business partners. This information may include your public profile, email address, demographic data, interests, and interactions with our content. If you have questions about how these third parties handle your information, please review their privacy policies or contact us for more information. We may also have access to other information about you from relevant publicly available sources if you interact with us via social media or in certain other situations.

HOW WE USE AND SHARE YOUR PERSONAL INFORMATION

The following chart describes what categories of personal information we may collect, the business purposes for which we generally use such information, and which types of third-party service providers or agencies we may share that information with.

Information Type	Purpose	Service Providers/Agencies
Personal Identifiers – such as name, postal address, email address, phone number, facsimile number, tax identification number, social media handle, discussion board statements, voice and image (e.g., video, CCTV), website login credentials, age, gender, and other information that you provide to us	Process account information Communicate with you by email, chat, postal mail, telephone, and mobile devices Inform you about our company, and products and services Market, sell, and deliver our products and services to you Process your payments Maintain and service your account Provide customer service and technical support Administer, personalize, and enhance your user experience Produce and share informational and educational content (e.g., seminars, webinars) Optimize our operations Operate and improve our services Monitor and analyze usage and performance Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity Legal and regulatory compliance	Our corporate affiliates and Company group Sponsoring company Customer relationship, customer service, and technical support providers Marketing service providers Survey and webinar hosting providers Payment processors Back-office service providers Professional advisors Data security providers Government, law enforcement, and/or regulatory authorities Accrediting bodies
Professional and Employment Related Information – such as job title, company, email address, phone number, office address, employment history, professional licensing information, certifications, and designations	Process account information Communicate with you by email, chat, postal mail, telephone, and mobile devices Inform you about our company, and products and services Market, sell, and deliver our products and services to you Maintain and service your account Provide customer service and technical support Administer, personalize, and enhance your user experience Produce and share informational and educational content (e.g., seminars, webinars) Optimize our operations Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity Legal and regulatory compliance	Our corporate affiliates and Company group Sponsoring company Customer relationship, customer service, and technical support providers Marketing service providers Survey and webinar hosting providers Payment processors Back-office service providers Professional advisors Data security providers Government, law enforcement, and/or regulatory authorities Accrediting bodies
Payment Information – such as order details, credit card information, checks, debit card number, or any other financial or other information you submit to process payments, fees, charges, billing, and collections	Process your payments Deliver our products and services to you Process refund and credit requests Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity	Company group Payment processors Back-office service providers Data security providers Professional advisors Government, law enforcement, and/or regulatory authorities
Education Information – such as academic records, education renewal date, student identification codes, background check, and disciplinary information	Market, sell, and deliver our products and services to you Maintain and service your account Provide customer service and technical support Legal and regulatory compliance	Corporate affiliates and company group Your employer or other sponsoring organization Educational institutions Marketing service providers Back-office service providers Government, law enforcement, and/or regulatory authorities Accrediting bodies
Internet or Electronic Network Activity Information and Geolocation Information – such as marketing consents, IP address, geolocation data, cookies, website browsing, search history, website interaction activity, and other device or browser identifiers	Administer, personalize, and enhance your user experience Authentication as a security control Analytics to improve our products and services and our website experience Personalize our website experience to your preferences Market and sell our products and services to you Operate and improve our services Monitor and analyze usage and performance Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity	Corporate affiliates and company group Marketing service providers Back-office service providers Website performance and analytics providers Data security providers Government, law enforcement, and/or regulatory authorities
Inferences about Customer Preferences and Characteristics – such as a profile reflecting preferences, characteristics, predispositions	Administer, personalize, and enhance your user experience Analytics to improve our products and services and our website experience Personalize our website experience to your preferences Market, sell, and deliver our products and services to you Monitor and analyze usage and performance Testing, research, analysis, and product development	Corporate affiliates and company group Marketing service providers Website performance and analytics providers Government, law enforcement, and/or regulatory authorities

In addition to what is stated in the chart above, we may share personal information in the following situations.

Aggregated Data

We also may share other information with third parties (either identified or anonymized) to improve products, services, and the learning experience, such as data augmentation using third-party data sources to personalize the services. We may also share personal information with third parties to develop and deliver targeted advertising on our websites and websites of third parties. We may combine nonpersonal information we collect with additional nonpersonal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers, and investors, to conduct general business analysis.

Service Providers

We use service providers to act on our behalf – for example, to help us fulfill your product and service orders, process your payments, provide customer service, enhance and personalize your experience with us, deliver our advertisements, perform sales and marketing outreach, conduct market research, or provide back-office services. Our service providers may receive your name and contact information, payment information, information about purchases you have made, cookies and other device identifiers, IP address, and website browsing activity.

Sponsor Organizations

We may share your personal information with organizations that act on your behalf to sponsor and/or pay for the products and services you access from us – for example, your employer, brokerages, associations, universities, and other sponsoring organizations.

Professional Advisors

We may share your personal information with professional advisors – for example, lawyers, bankers, strategic consultants, auditors, analysts, and insurers, where necessary in the course of the professional services they provide to us.

For Compliance, Fraud Prevention, and Safety

We may share your personal information for compliance, fraud prevention, and safety purposes – for example, to (i) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims), (ii) enforce the terms and conditions that govern our website and sale of products and services, and/or (iii) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

Business Transfers

We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Notice.

Business Partners

When you make a purchase of one of our packages, or engage in promotions offered by us, either through our Site or otherwise, we may share personal information with the businesses with which we partner to offer you the related products or services. When you elect to engage with an offer, product, or service provided through a business partner or purchase a package on our Site that includes a product or service offered through a business partner, you authorize us to provide your name, email address, and other information to that business partner.

Affiliates

We may share your information among the companies and brands that are part of our portfolio of companies for purposes described in this Notice.

Regulatory, Law Enforcement, and Other Situations

We may be required to share certain information to respond to a subpoena or similar judicial process – for example, to comply with applicable laws, as may be permitted or required by the Family Educational Rights and Privacy Act (FERPA) or other regulatory requirements, to protect the security or integrity of our databases or website, to take precautions against liability, in the event of a corporate reorganization or, to the extent required by law, to provide information to law enforcement agencies.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, pixels, local storage, and other technologies to automatically collect information. These tracking technologies are small data files downloaded to or stored on your computer, tablet, mobile phone, or other internet-enabled device that enable us to record certain pieces of information whenever you visit or interact with our email messages, website, applications, tools, and other online services. These technologies allow us to understand who has interacted with us, help us to operate our products and services more efficiently, personalize your experience on our website, improve our content and offerings, enable analytics, and show you advertisements in which you may be interested. We set some of these tracking technologies ourselves and others are set by other companies, including social media companies. We use the tracking technology set by other companies to provide us with useful information to help us improve our Site and services, to conduct advertising, and to analyze and improve the effectiveness of advertising. Please see our Cookie Policy.

Browser. Certain information is collected by most browsers, such as your IP address and Internet browser type and version. Your “IP address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address is identified and logged automatically whenever a user visits the website, along with the time of the visit and the page(s) that were visited. We use IP addresses for purposes such as calculating the website’s usage levels, helping diagnose server problems, administering the websites, and presenting content that is tailored to your country.

Cookies. Cookies are small text files that are downloaded onto your computer or other device when you access a website. Cookies allow the website to recognize your device and store information about your preferences or past actions. Cookies and other similar technologies are used to, among other things, better serve you with more tailored information and to facilitate your ongoing access to and use of the website. If you do not want your information collected by cookies and other similar technologies, please refer to our Cookie Policy. Some features of the website may not work properly if you decline the use of cookies and other similar technologies.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the website that collects information about your engagement on a web page. The use of a pixel allows us to record, for example, that you have visited a particular web page. Specifically, our Site may include social media features, such as Twitter, Meta, TikTok, YouTube, and others. These social media companies may recognize you and collect information about your visit to our website, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies.

Behavioral-based Advertising. A third party may use tracking technology, such as a cookie on your browser or a web beacon, to identify you and your preferences so that they can provide advertising to you about products and services tailored to your interests.

Analytics. We use Google Analytics, Google Analytics Demographics and Interest Reporting, and Matomo Analytics to collect information regarding visitor behavior, demographics, and interests for some of our products and services, and to develop content. This analytics data is not tied to any personal information. Click here for more information about Google Analytics and here for more information about Matomo Analytics. You can opt out of Google’s collection and processing of data generated by your use of our products and services by visiting Google Tools – click here.

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of tracking technologies. You can usually adjust your device or browser settings to control the use of cookies and other tracking technologies. If you prefer, you may block or delete certain tracking technologies from your browser, though doing so may affect the functionality of certain features or services on our Site. To learn more about “do not track” signals, visit allaboutdnt.com. For more information about Global Privacy Control, visit globalprivacycontrol.org. Review our Cookie Policy for detailed information on how to manage your preferences.

SOCIAL MEDIA WIDGETS

Our website includes social media features, such as the Facebook Like button, and widgets, such as the “Share This” button, or interactive mini programs that run on our websites. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Please read the privacy statement of the company providing these features to understand how your personal data is processed.

ARTIFICIAL INTELLIGENCE USAGE

Our website includes a conversational assistant that uses AI technologies provided by us or our service providers to provide you responses and additional information about our products and services or study assistance to support your educational journey (“AI Assistant”). Please be aware that any information provided by the AI Assistant is for informational purposes only and could be inaccurate or incomplete. Always use your own judgment to review the responses provided. Conversations are recorded. From time to time, we manually review, in an anonymized way, your interactions with the AI Assistant to improve its functioning and the quality of the responses provided.

SMS MESSAGING

From time to time, we may offer you the option to receive text messages with account updates and notifications, transaction and order confirmations, customer service communications, and promotional and marketing content (if you have opted in) or our other services. If you enroll in our SMS program, we will collect your mobile phone number and maintain a record of your consent, the method of opt-in, and message interaction data (for example, delivery status and replies). Message frequency may vary based on your interactions with us. Your consent to receive text messages applies only to us and does not extend to our affiliates or third-party partners unless we obtain separate consent. We will not sell or rent your phone number for money to a third party for marketing purposes. We may share your phone number with trusted service providers who help us deliver the SMS program; those providers are contractually required to protect your information. We maintain records of opt-ins and opt-outs as required by the TCPA and applicable regulations to demonstrate compliance.

If applicable, you can stop receiving text messages from us at any time by replying “STOP” to any text message received from us or by contacting us at info@scorebuilders.com and letting us know you want to opt out of receiving text messages from us in the future. After you send “STOP,” we may send an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from the applicable short code, but you may receive text messages if you are subscribed to other text lists. Message and data rates may apply. If you need assistance, reply “HELP” to any message or contact us at info@scorebuilders.com.

Direct Mail Communications. You can stop receiving direct mail marketing messages from us at any time by following the instructions for opt-out contained on any print advertising received from us or, for direct email marketing communications, by clicking the “unsubscribe” link in any electronic marketing email that you receive from us. Processing time could take up to five business days. Any opt-out request will not impact communications from us related to your use of the services, including service changes, order updates, and other transactional information related to your account or the services. If you use more than one name or email address when communicating with us or using our service, you will continue to receive communications from us to any name or email address not specified in your opt-out request.

CHILDREN

Our products and services are intended for an adult audience and are not targeted directly at children. We do not knowingly collect any personal information from children under the age of 16. If we become aware that we have unknowingly collected personal information from a child under the age of 16, and do not have parent or guardian consent on file, we will remove such personal information from our records as soon as practicably possible. If you believe we are incorrectly processing the personal information of an individual under the age of 18, we ask that you contact us at privacy@colibrigroup.com.

SECURITY

We use reasonable security measures, including administrative, technical, and physical safeguards designed to protect against loss, accidental, unlawful, or unauthorized access, use, disclosure, alteration, or destruction of your personal information. While we do our best to protect your personal information, please be aware that no security measures are perfect or impenetrable. If you know or have reason to believe that your personal information collected and processed by us has been lost, stolen, misappropriated, or otherwise compromised, we recommend you contact us at privacy@colibrigroup.com.

RETENTION

We keep personal information for as long as necessary to fulfill the purposes for which it was collected and in accordance with this Notice. We may also retain your personal information if legally required to do so, or to fulfill a legitimate interest or another lawful purpose, including satisfying any legal, regulatory, accounting, or reporting requirements. We will consider the amount, nature, and sensitivity of the personal information, the purposes for which we process your personal information, whether we can achieve those purposes through other means, and applicable legal requirements.

THIRD PARTY WEBSITES

Any links to third-party websites on our site are provided solely as a convenience to you. We do not endorse or make any representations about these websites or any products, materials, or services. Any personal information you provide on these third-party websites is subject to the privacy practices and policies of those sites. We recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices. We do not accept responsibility or liability for the privacy practices or content of any websites or services that are not operated by or for us.

INTERNATIONAL TRANSFERS

We may transfer the personal information we collect about you to countries other than the country in which the personal information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal information. When we transfer your personal information to other countries, we use commercially reasonable efforts to protect that personal information in accordance with applicable law. By providing us with your personal information, you acknowledge such transfers.

NON-DISCRIMINATION

We will not discriminate against you for exercising any of your rights, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their rights. We will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

If you have questions about the specific information we collect or retain about you, or about your options regarding our data collection and usage practices, please reach out to us at privacy@colibrigroup.com.

CHANGES TO THIS PRIVACY NOTICE

This Notice may be updated periodically, and without prior notice to you, to reflect changes in our privacy practices. For any material changes to this Notice, we will endeavor to let you know by means of a prominent notice on our websites or directly via email or other communication. We indicate at the top of this Notice and certain supplemental sections when it was most recently updated. We encourage you to periodically review this page for the latest information on our privacy practices.

Supplemental State Disclosures

Last Updated: October 2024

Depending on your location, the nature of your interactions with our services, and the applicability of the law to us, you may have additional privacy rights and choices. Certain states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia, may provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights, please contact privacy@colibrigroup.com. To appeal a decision regarding a consumer rights request, please contact legal@colibrigroup.com.

Selling and/or Sharing of Personal Information

We do not sell data for money. However, under California and certain other state privacy laws, sharing information for advertising purposes could be characterized as “selling,” “sharing,” or “targeted advertising.” The categories of personal information that we used, transferred, exchanged, or disclosed (including to third parties) about consumers during the preceding 12 months for business or commercial purposes are: (i) Personal Identifiers, (ii) Professional and Employment Related Information, (iii) Payment Information, (iv) Education Information, (v) Internet or Electronic Network Activity Information and Geolocation Information, and (vi) Inferences about Customer Preferences and Characteristics.

We may also disclose other information at our discretion, including information collected by automated technologies, which may be used by third parties for their own marketing, advertising, and other purposes.

For further information, please refer to the sections above titled “Personal Information We Collect” and “How We Use and Share Your Personal Information,” as well as our Cookie Policy.

We may offer financial incentives or other consideration, including payments to you as compensation for the collection of personal information. We may also offer a different price or rate to you if that price or difference is directly related to the value provided to us by your personal information.

We may run sweepstakes or contests from time to time. Each contest or sweepstakes has its own terms and conditions that describe how a consumer can opt in, as well as withdraw from the contest or sweepstakes. To enter a sweepstakes or contest, you may be required to provide us (or our service provider) with certain personal information, such as your name and contact information. If you submit your entry in accordance with the applicable promotion’s rules, you will be entered into the promotion and will get a chance to win a prize. These promotions may be deemed a “financial incentive” under California law. If you ask us to delete your information, you may not be able to participate in the sweepstakes or contest for which the deleted information was required to administer the promotion.

Consistent with applicable law, you may opt out of such data sharing through “Manage Cookies,” which can also be found at the bottom of any webpage on this Site.

Supplemental Notice to Residents of Nevada

If you are a Nevada resident, you can opt out of sales of certain covered information that a website operator has collected or will collect about you. You can opt out by contacting us at privacy@colibrigroup.com.

California Residents: Supplemental Options Regarding Use and Disclosure

The following terms supplement our Privacy Notice and explain the rights of California residents.

• Right to Know. California residents have the right to request, subject to certain exemptions, that we disclose certain information about our collection and use of their personal information over the past 12 months. As a California resident, you have the right to request the following without charge:
  • Categories of personal information we have collected about you;
  • Categories of sources for the personal information we have collected about you;
  • Business and/or commercial purposes for collecting and selling that personal information;
  • Categories of third parties with whom we have disclosed or shared that personal information;
  • Specific pieces of personal information we have collected about you;
  • Categories of personal information that we have disclosed or shared with a third party for a business purpose; and
  • Categories of third parties to whom personal information was sold.
• Correction. You have the right to request that we correct certain personal information we have collected, taking into account the nature of the personal information and the purposes of the processing of personal information. If you make a correction request, we may correct or instead delete information as allowed by law. Exceptions apply.
• Deletion. You have the right to request that we delete certain personal information we have collected from you. Exceptions apply.
• Opt-Out of Sale. You have the right to opt out of our selling or sharing of personal information for cross-context behavioral advertising. For more information on how to exercise these rights, visit “Manage Cookies,” which can also be found at the bottom of any webpage on this Site.
• Limit the Use or Disclosure of Sensitive Personal Information. California residents have the right to request that we limit our disclosure or use of Sensitive Personal Information (as defined by California law) about you to certain disclosures or uses specified by the CCPA, as amended. We do not disclose Sensitive Personal Information in a manner not specified, but California residents may request that we limit the use of such information only to CCPA-specified uses. Exceptions apply.
• “Shine the Light” Request. California’s “Shine the Light” law permits California residents to request certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To make such a request, please contact us at privacy@colibrigroup.com. This request may be made no more than once per calendar year.

To exercise your rights, please contact us via email at privacy@colibrigroup.com, or via postal mail at Colibri Group, Attn: Privacy, 399 South Spring Street, Suite 108, Saint Louis, Missouri 63110, USA.

We may deny deletion requests in whole or in part as permitted or required by applicable law. We do not charge a different price or rate or provide a different level or quality of goods or services based on the exercise of rights pursuant to applicable state law.

Verification

We will need to verify your identity before processing your request. To verify your identity, we must be able to match certain information you provide us to the information we maintain about you. Certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

You may designate an authorized agent to make a request on your behalf. Your agent will need to provide a Power of Attorney authorizing the agent to act on your behalf or will need to complete the same verification procedures that would be required for a request submitted by you directly and provide information that allows us to verify your authorization.

HOW TO CONTACT US

Should you have any questions about our privacy practices or this Privacy Notice, please email us at privacy@colibrigroup.com.