Frequently Asked Questions – Scorebuilders

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Review Book, Basecamp, Online Advantage - Student, ACE and Flash Cards

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Frequently Asked Questions

Are the questions in one product the same as the questions in your other resources?

Sample examination questions utilized in each of our licensing resources are unique to that particular resource. For example, questions utilized in Insight are different than the questions utilized in Online Advantage.

Are the questions in your products actual questions from the current or a former version of the National Physical Therapy Examination?

No! The questions utilized in all of our products are unique to and created by Scorebuilders. Any similarity in the questions contained within the sample examinations and the questions on any version of the NPTE-PT or NPTE-PTA is purely coincidental. The Federation of State Boards of Physical Therapy does not release old examinations nor do they authorize any company to use actual examination questions in their licensing resources.

Why is it important to take sample exams from multiple sources?

Virtually all students possess a minimum of two examination resources and the majority of students have three or more. It is important for students to answer sample examination questions from a variety of resources. Each examination resource tends to have a slightly different style and difficulty level. Students exhibiting a level of comfort with the questions in multiple resources tend to feel more comfortable with the diversity of questions offered on the NPTE.

Is there a recommended passing score for the examination?

There is not an established uniform "passing score" for the examinations since the circumstances in which students elect to take the examination are very different. For example, some students take the examination several months prior to graduation, while others take the examinations after graduation. The most relevant factor to consider when deciding on the relative strength of an examination score is the mean examination score for all candidates. This number, which is constantly updated based on student performance, reflects the relative difficulty of the established examination. Ideally, a score of greater than or equal to the mean represents a strong score. Students' scores typically range from 55-85 percent of the total questions answered correctly.

Are the questions in Insight, Online Advantage, ACE, and On-Campus/Webinar Review Courses designed to be similar in style and format to the questions on the National Physical Therapy Examination?

Our goal is to write questions that are as consistent as possible with the questions on the NPTE. Great care is taken to make sure the questions are developed using the format and style used on the actual examination. Each question is designed to be reflective of subject matter contained within the current examination blueprint published by the Federation of State Boards of Physical Therapy. Our item writers include a mix of academic faculty and full time clinicians with a variety of advanced degrees and clinical specializations. Students routinely comment that our sample exams are extremely consistent with the difficulty level of the actual National Physical Therapy Examination.

Do students need to take the full-length examinations in a single sitting?

Students are encouraged to take each examination in a single sitting since this most closely resembles the format utilized on the NPTE. It is possible, however, to exit the examination if necessary.

Are the questions in Basecamp designed to be similar in style and format to the questions on the National Physical Therapy Examination?

No! The purpose of the 6,000 questions in Basecamp is to make sure candidates possess strong core academic content knowledge. Core academic knowledge is a foundational component necessary to progress to the higher level analysis and decision making questions on the NPTE. Our review book and Online Advantage practice examinations contain more licensing-like questions and are ideal once a candidate has solid command of core academic content.

Can students print out the examination questions?

No! The examinations are designed to be taken online. Reproducing the questions contained within our products for any reason would be considered a violation of established copyright law.

Are there any technical requirements necessary to access your online products?

Insight, Basecamp, Online Advantage, and ACE are web-based and requires Internet connectivity. We recommend using any internet browser other than Microsoft Edge. Our technical staff often reminds us that Microsoft Edge tends to be less stable than almost any other browser. Chrome, Firefox, and Safari are Scorebuilders' personal favorites.

Can I access my products on multiple electronic devices?

Insight, Basecamp, Online Advantage, and ACE are fully scalable, meaning that you can access the programs on your computer, tablet or mobile device. Our goal was to create a revolutionary eLearning site compatible with your busy lifestyle.

PT(A)365 and Content Master Apps are only available on mobile devices.

Is Insight/Basecamp/Online Advantage/ACE/Content Master designed for individual student use?

Yes! The supplied registration code is for the sole use of the original purchaser. Students are required to agree to a terms and condition agreement. The agreement clearly specifies that the use of the established account by any other party is strictly forbidden and would be considered a violation of existing copyright law.

Can your sample examinations in Insight and Online Advantage accommodate students with documented learning disabilities?

The time available for students to complete the Insight and Online Advantage full-length examinations is four hours for PT and three hours for PTA. Students eligible for extended time (time and a half or double time) can easily be accommodated by calling our office (207)885-0304. Our examinations are compatible with several systems that magnify computer type for students that are visually impaired.

Can Basecamp accommodate students with documented learning disabilities?

Yes! Basecamp does not have specific time restrictions for the videos or the sample examinations, and the videos can easily be resized to permit full screen access.

How do I access my Insight, Basecamp, Online Advantage, or ACE account?

If you have registered your access code, click the person icon in the upper right corner of our website and select your desired portal.

Basecamp, ACE, and Online Advantage: If you have not registered your access code, enter the access code that was emailed to you at the time of purchase.

Insight (Review Book): If you have not registered your access code, enter the access code from the inside front cover of your book.

How do I change my password?

Visit the portal you are attempting to access (Insight, Basecamp, Online Advantage, or ACE). Click the “Sign In” button, then follow the “Forgot your password?” link?

What should I do if I forget the email associated with my account?

Please contact us for assistance.

Are group discounts available?

Yes, group discounts of up to 20% are available for our review book, Basecamp, and flash cards. Please visit our PT Offers page or PTA Offers page to learn more.

Do you ship internationally?

Yes! When entering your shipping or billing address, click the dropdown in this space to view a list of countries and select your country. Be sure to enter any province/territory information.

What shipping options do you offer in the United States?

All shipping charges are based on the purchase of a single product. All orders will ship within one to two BUSINESS days after receipt of order.

Tracking information for each order will be sent via email once order has shipped

Contact our office for revised shipping cost when ordering multiple products.

  • Standard: $10.00 - Approximately 5-10 days, sent Media Mail via the US Postal Service.
  • Priority: $20.00 - Approximately 2-4 business days in transit, sent via the US Postal Service. This is NOT a guaranteed service.
  • Express: $60.00 - Approximately 1-2 business days in transit, sent via the US Postal Service.

Can you email me my receipt/tracking information?

Contact us by emailing us at info@scorebuilders.com or calling us at 207-885-0304 to request that a copy of your receipt and/or tracking information be sent to your email.

How do I find out what is currently on sale/discounted?

If we have a sale going on, you can typically find the code in an email, on our social media pages, and on our website.